Managed Solutions
NSI offers a range of critical IT services on a flat rate subscription basis.
We manage technology and ensure you stay up and running.
We manage technology and ensure you stay up and running.
PC Support
Servers
Network
PC Support
The challenges for today’s businesses are greater than ever when it comes to meeting the demands of end users—whether they’re working down the hall or across the country, on a iPhone or a laptop. Your PC management needs aren’t static — neither are our solutions. Choose one of three affordable support plans designed to meet your PC needs as they exist today. As your infrastructure grows, our solutions grow with you.
Basic
24/7 Support
- Unlimited Phone Support
- Unlimited Remote Control Support
- Microsoft Application Support
- Emergency After Hours Support
(6pm-8am M-S) - Unlimited On-Site Support
Maintenance
- Online Asset Management
- Online Case Management
- Online License Management
- Automated Desktop Optimization
- Automated Spyware/Adware Removal
- VPN Client Management
Security
- Antivirus Management & Update
- Patch Management
Premium
24/7 Support
- Unlimited Phone Support
- Unlimited Remote Control Support
- Microsoft Application Support
- Emergency After Hours Support
(6pm-8am M-S) - Unlimited On-Site Support
Maintenance
- Online Asset Management
- Online Case Management
- Online License Management
- Automated Desktop Optimization
- Automated Spyware/Adware Removal
- VPN Client Management
Security
- Antivirus Management & Update
- Patch Management
Servers
The hub of your network is your servers. With NSI our backup/disaster recovery plans will leave you with the confidence that your assets are secure and protected. NSI has customizable server maintenance plans designed to provide you with a flexible range of options just right for your business. From 24/7 monitoring to onsite support, you customize a level that works for you.
Basic
24/7 Support
- Unlimited Phone Support
- Unlimited Remote Control Support
- Availability Monitoring & Alerting
- Emergency After Hours Support
(6pm-8am M-F, Sat/Sun) - Unlimited On-Site Support
Monitoring/ Maintenance
- Microsoft Patch Management
- Event Log Monitoring
- Log File Maintenance
- Drive Space Monitoring
- Printer Management
- Quarterly On-Site Maintenance
Security
- User Account Administration
- File Sharing Permission Administration
- Security Administration
- Virus Definition & Detection
Premium
24/7 Support
- Unlimited Phone Support
- Unlimited Remote Control Support
- Availability Monitoring & Alerting
- Emergency After Hours Support
(6pm-8am M-F, Sat/Sun) - Unlimited On-Site Support
Monitoring/ Maintenance
- Microsoft Patch Management
- Event Log Monitoring
- Log File Maintenance
- Drive Space Monitoring
- Printer Management
- Quarterly On-Site Maintenance
Security
- User Account Administration
- File Sharing Permission Administration
- Security Administration
- Virus Definition & Detection
Network
NSI monitors the health and stability of your network every day, 24/7 — functioning as an early-warning system to proactively manage your network. Our proven methodologies, expert staff, and state-of-the industry tools make it happen.
Basic
Vendor Management
- ISP Management
- Website Monitoring
- 3rd Party Vendor Management
Network Management
- Antivirus Management
- Firewall Management
- VPN Management
- Router Management
Asset Management
- Asset Reporting
- Asset Lifecycle Management
Advanced Management/Strategy
- Network Summary Report
- Disaster Recovery Planning
- Scheduled CTO Calls (Basic – Monthly, Premium – Weekly)
- Project Research & Proposals
- Assigned CTO
- Annual Technology Plans
Premium
Vendor Management
- ISP Management
- Website Monitoring
- 3rd Party Vendor Management
Network Management
- Antivirus Management
- Firewall Management
- VPN Management
- Router Management
Asset Management
- Asset Reporting
- Asset Lifecycle Management
Advanced Management/Strategy
- Network Summary Report
- Disaster Recovery Planning
- Scheduled CTO Calls (Basic – Monthly, Premium – Weekly)
- Project Research & Proposals
- Assigned CTO
- Annual Technology Plans